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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

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Working with the owner at Bradley Automotive exceeded expectations. Professional, personable, and sensitive to customer's concerns. Excellent service!


partners

Automotive Service Excellence
NAPA AutoCare Center
CARQUEST
WorldPAC
Jasper Engines and Transmissions
Automotive Service Assocation
Automotive Resources International
Donlen Fleet
Enterprise Fleet Management
GE Fleet
PHH Fleet Managment
Voyager Fleet
Be Car Care Aware
Car Care Aware